Privacy Policy
Information We Collect
We may collect personal information such as your name, date of birth, email address, phone number, residential address, and identification when required.
Medical Information
In order to provide certification services, we may collect medical history information, qualifying conditions, registry identification numbers, certification information, and consultation records.
Payment Information
Payments are processed through secure third-party payment processors such as Clover. Dr. Green ReliefRx does not store full credit card numbers on its servers.
How We Use Your Information
We use information to provide certification services, verify patient eligibility, process payments, schedule appointments, communicate with patients, maintain records, and comply with Florida regulations.
HIPAA Compliance
Dr. Green ReliefRx follows applicable healthcare privacy laws including HIPAA where applicable. Medical information you provide is treated as protected health information (PHI).
Information Sharing
We do not sell or rent personal information. Information may be shared only with trusted service providers, regulatory agencies such as the Florida Office of Medical Marijuana Use (OMMU), or when required by law.
Data Security
We implement administrative, technical, and physical safeguards to protect information, including encrypted transmission, secure servers, and access controls.
Patient Portal Accounts
Users are responsible for maintaining the confidentiality of their login credentials and reporting any unauthorized account activity.
Cookies and Technology
Our website or portal may use cookies to improve functionality and user experience.
Children's Privacy
Our services are intended for adults 18 years and older.
Account Deletion
Patients may request deletion of their account and associated personal data at any time by contacting us using the details below. Records required to be retained by Florida law or medical regulations will be preserved as required.
Changes to This Policy
We may update this Privacy Policy periodically. The effective date at the top of this page will be revised whenever changes are made.